Shipping
| Standard
(7-10 business days) |
FREE |
| Priority - Continental 48 States
(3-5 business days) |
One item: $8.95
Two to Six Items: $12.95 |
Priority - AK, HI, U.S. Territories and APO/FPO addresses
(4-7 business days) |
One item: $12.95
Two to Six Items: $17.95 |
| Express
(1-3 business days) |
$16.95 per item |
|
Please note:
- Phoned-in orders placed before 9:00 p.m. CT (6:00 p.m. CT on Sunday) will be processed the same day.
- In-stock items normally leave our warehouse within 24 hours of receiving your order.
- Delivery times are estimated on in-stock availability and depend on where you live.
- Business days do not include weekends or federal holidays.
- Shipping and processing charges include processing your orders and payments, receiving and storing goods at our warehouse, processing returns, packing and delivering our products in a manner that assures a safe, secure and timely delivery of your order, and replacing any goods that are lost or damaged in transit. These charges are non-refundable.
- Orders may be shipped to one address only.
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|
International Shipping
ShoeMall.com has teamed up with Access USA to help overseas customers with their purchases for ShoeMall.com. Access USA is an international mail forwarder that can provide you with your own private
U.S. street address to receive mail and merchandise. They will then consolidate your items and ensure proper, timely, and economical delivery of your ShoeMall.com purchase to your international address
(at shipping rates that can save you up to 70%). Visit Access USA via the link below to learn more.
Click here to learn more about Access USA
Returns & Exchanges
We offer you two easy ways to handle the return and exchange process
Return/Exchange using SmartLabel® (Most Convenient)
- Complete and enclose the RETURN FORM located on the back of your PACKING SLIP and indicate whether the item is a return or an exchange.
- You'll find your SmartLabel® printed on the front of your PACKING SLIP. Attach it to your package for the quick, easy shipment and processing of your return or exchange.
- No postage required up front, instead $6.95 will automatically be deducted from your merchandise credit.
- Drop your return into the U.S. Mail at home, at work or in any drop box.
- The SmartLabel® service is not available for Amazon orders or APO/FPO, Alaska, Hawaii, or U.S. Territory shipments.
Return/Exchange On Your Own
- Complete and enclose the RETURN FORM located on the back of your PACKING SLIP and indicate whether the item is a return or an exchange.
- Address Package To:
ShoeMall.com
Returns and Exchange Dept.
425 Well Street, Suite 100
Chippewa Falls, WI 54774
Items must be unworn. A refund for returns will be made promptly upon receipt of the item. Shipping and processing charges are non-refundable. We do not accept CODīs and any item sent "Return To Sender" is not usually received.
