You may check your order status online anytime by visiting the order status page and entering your order number and billing zip code. If you have a website account with us you may also view your order status by signing in to your account and navigating to the order history page.
An email notification is also sent when all orders are shipped and this notification contains a tracking link. If you have questions about your order status, you may contact one of our customer service representatives. Customer service representatives are available 7 days a week from 6:00 am to midnight (Central Time).
Please Note: This does not apply to international orders. To review our international order policies, please visit the International Shipping FAQ page.